Practical statistical methods for call centres with a case study addressing urgent medical care delivery
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منابع مشابه
Practical statistical methods for call centres with a case study addressing urgent medical care delivery
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متن کاملUrgent care centres.
Although the growth of urgent care centres in the past 5 years has been phenomenal (180 urgent care centres in 1980; in excess of 3000 urgent care centres in 1985), they have been in existence since the early 1970s. Astute physicians, many of them involved in emergency medicine, saw that a significant percentage of the patient population utilizing hospital-based emergency departments consisted ...
متن کاملUrgent care centres: proceed with caution.
The emergence of urgent care centres in the United States signifies an innovative response to the demands-public, private and governmental-to control the rising costs of health care. What is immediately obvious to the practitioner, however, may or may not be quite so obvious to the consumer. Simply expressed, trade-offs must be made. In the accompanying article 'Urgent Care Centres', Drs Janiak...
متن کاملstatistical study of abortion at medical centres of isfahan university
in this paper we carried out an exact statistics on the basis of total admission due to abortions, with following results: 1- abortion incidence is 14 of total admissions. 2- 46.8 of abortions were between the 8th and 12th weeks of gestation. 3- 42,038 of the patients with abortion were 24 years old or younger (younger than 25 years of age). 4- the abortion incidence is equal in different blood...
متن کاملHealthcare use among preschool children attending GP-led urgent care centres: a descriptive, observational study
OBJECTIVE Urgent care centres' (UCCs) hours were developed with the aim of reducing inappropriate emergency department (ED) attendances in England. We aimed to examine the presenting complaint and outcomes of care in 2 general practitioner (GP)-led UCCs with extended opening times. DESIGN Retrospective observational epidemiological study using routinely collected data. SETTING 2 GP-led UCCs...
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ژورنال
عنوان ژورنال: Annals of Operations Research
سال: 2014
ISSN: 0254-5330,1572-9338
DOI: 10.1007/s10479-014-1529-2